Password Changes Are Logged in System Notes on Entity Records – JCurve Solutions

Find the entity record:
1. Go to Lists > Employees > Employees and choose the employee from the list.
2. Go to Lists > Relationships and select the entity type (for example, Contacts, Customer, Partner, Prospect, or Vendor) as appropriate. Choose the entity from the list.
Click View.
Click the System Information subtab to view the System Notes subtab.
In the Field list, select Password to view only password-related system notes.

The following table describes the values for the entries in the Context and Old Value columns.

Context

Description of Values Appended to PASSWORD_CHANGE

USER_CHANGE – The user changed the password by clicking Change Password link on the Settings portlet.
USER_RESET - The user reset the password by clicking Forgot your password? link on the NetSuite login page.
EXPIRED - The user changed the password after their old password had expired.
ENTITY_RECORD - The Administrator or a user with permission to modify the entity record updated the password.
ADMIN_RESET - An Administrator initiated a password reset from the User Access Reset Tool by checking the Initiate Password Reset box.
NEW_ACCESS - The entity was newly given access to a NetSuite account by an Administrator by one of the following methods:
- Initially setting the password manually on the entity record.
- Checking the Send New Access Notification Email box on the entity record.

Script

SUITE_SCRIPT - The password was changed programmatically through the SuiteScript API through the execution of a SuiteScript.

Web Services

WEB_SERVICES - The password was changed programmatically through the SuiteTalk API by a SOAP web services call.

Other

GENERATED - The system generated a random password for the entity.
TS_SET - NetSuite Customer Support set the password.
TS_RESET - NetSuite Customer Support reset the password.
NEW_ADMIN - In rare cases, an account has no active users with an Administrator role. NetSuite Customer Support can add the Administrator role to a user.
SYSTEM_TASK - A NetSuite system task set reset the password.
PROVISIONING - The password was set when the account was provisioned.