Applies To
Product: NetSuite 2020.1
Scenario
When printing any template with the company logo, the company logo would appear as black box if the image uploaded in the File Cabinet is too large.
Solution
1. Open Microsoft Word
2. Open the image file (company logo) in Microsoft Word
3. Take a screenshot of image by using Snipping Tool or any program that can capture the screen
4. Crop the image so it would only get the company logo itself
5. Upload the saved image on NetSuite
Navigate to Documents > Files > Images > New
Select File: Click Browse
Select the image file to be uploaded
Fill out all the other necessary details
Click Save
6. Change the company logo to the newly uploaded image file in Setup > Company > Company Information
Company Logo (Forms): Select the newly uploaded file on step 5
7. Click Save