Product: NetSuite 2020.2
SuiteApp/Bundle: China Localization | Bundle ID 217320
The user with custom role is encountering an unexpected error on China Subledger even after all required permission under SuiteAnswer ID: 79365 were properly set up in the custom role.
One possible reason is because the user/employee is set up under a Child Subsidiary in the Employee Record. This error will not be encountered if the subsidiary of the user/employee is the Parent Subsidiary.
To resolve, do the following:
1. Navigate to Setup > Users/Roles > Manage Roles
2. Click Edit on the custom role
3. Mark Allow Cross-Subsidiary Record Viewing box
4. Click Save
Result: User should be able to generate the China Subledger Report now without error.