Optimizing User Preferences

Server performance is measured as the time spent processing data on a NetSuite server. Customisations or suboptimal search criteria can affect the server’s performance. You can ask users to adjust their NetSuite user preferences to improve server performance.

Adjusting NetSuite Preferences

NetSuite includes many preferences that users can set to configure the system for optimum performance. Users can review available preference options, at Home > Set Preferences.

Users can adjust the following preferences to speed page loading:

• On the Appearance subtab, Centres & Dashboards section, set the Landing Page preference to open NetSuite to a page other than the Home page. This preference can be set to open NetSuite on the page that a user visits most frequently.

• On the General subtab, Optimising NetSuite section:

  • Check the Delay Loading of Sublists box to initially load NetSuite pages without data on subtabs.

    When this box is checked, the data on each subtab is loaded only when the subtab is clicked. This shortens the initial page loading time.

  • Set the Number of Rows in List Segments field to a lower number to speed the loading of pages containing long lists.

    A segment size of 50 is recommended. When a page includes a long list of records, the list is divided into segments, with one segment loaded at a time. Resetting this preference decreases the size of each segment.

  • Set the Maximum Entries in Dropdown field to a lower number to speed the loading of pages containing dropdown lists with lots of options.

    A setting of 50 or less is recommended, unless larger menus are required. Any list with more results than this setting appears in a popup instead of a dropdown list. Using popups speeds page load time.

    • With dropdown lists, all values in a list are loaded when a user accesses a page.

    • With popup list fields, the lists are not loaded until a user searches for an item or clicks the list icon. Users can quickly search and automatically complete fields by entering the first few letters of the item and pressing the Tab key.