The following procedure describes how to connect single or multiple financial institutions in APAC to NetSuite. The SuiteApp lets you to connect to financial institutions operating in the following countries:
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Australia
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New Zealand
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Hong Kong
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Indonesia
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Malaysia
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Philippines
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Singapore
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Thailand
The same procedure also applies if you want to connect to financial institutions operating globally and are not country-specific.
Important Things to Note:
Before you proceed with connecting your financial institution to NetSuite, take note of the following:
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This task requires the Administrator access or a custom role with required permissions for bank feeds setup.
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To display the configuration window, enable popups in your browser.
To connect NetSuite to a financial institution operating in APAC
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Go to Setup > Accounting > Financial Statements > Financial Institution > List.
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On the Financial Institution page, click View next to the Bank Feeds financial institution record.
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On the Format Profile: Configuration subtab, click Edit next to Connect to Accounts in Other Countries.
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On the Connect to Accounts in Other Countries Format Profile page, click the Connectivity Configuration subtab.
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Click Connect New Institution.
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In the popup window that appears, perform the following steps:
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Search your financial institution by entering a name or a keyword.
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Select your preferred financial institution from the result list.
The Connectivity Configuration subtab is masked and you cannot make any changes until you have completed the configuration setup. To close the popup window, click Cancel, or close the window to go back to the Connectivity Configuration subtab.
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Depending on your selected financial institution, enter your login credentials or grant NetSuite access to your account.
Click the Show Instructions expandable content for more information.
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Click Next.
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Read the notice on data sharing and then acknowledge by clicking the Confirm button below the page to grant consent to Salt Edge Limited.
The system will then validate your login credentials and start establishing a secure connection to your financial institution.
You may also be redirected to your financial institution's website to grant NetSuite access to your account before the system can start establishing a secure connection.
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A progress of your configuration process appears.
If you are configuring an MFA (Multi-Factor Authentication) account which requires additional validation, enter the necessary confirmation and then click Next.
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The configuration setup continues by retrieving all associated bank and payment accounts from your financial institution. In some situations, your financial institution will require you to select associated accounts you want to include for bank feeds integration. To proceed, check the box next to the bank or payment account you want to include.
Important note: Only select bank or payment accounts supported by the Bank Feeds SuiteApp. Selecting a non-supported account type such as loan, mortgage, and investment will not apply to your bank feeds setup. To access the list of countries and integrated banks click HERE
After the configuration process is completed, the configuration window automatically closes and then you will be redirected back to the Connectivity Configuration subtab.
The Connectivity Configuration subtab page is refreshed with your configured connection. All active financial institution connections are listed under the Connections subtab, while all connected bank and credit card accounts are listed under the Accounts subtab.
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To connect and set up another financial institution account in NetSuite, click Connect New Institution. You can connect to a different financial institution or the same financial institution but using a different login credential.
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After entering the required configuration data, continue to the Account Linking subtab. From each Linked GL Account dropdown list, select a bank or credit card account in NetSuite you want to link to the adjacent accounts.
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Click Save on the format profile record.