Scenario
User uses the CSV Import function to import Items but encounters the error: 'Uniqueness error - there is already an item with the same name/parent combination' or 'This entity already exists'.
Solution
This error is encountered when the CSV file contains duplicate data for a Multi-Select field column.
To resolve the error:
- Review the CSV file and look for a Multi-Select field column (Example: Subsidiary (Internal ID))
- Make sure that no data (Internal ID) is more than once.
Example:
Incorrect:
- (CSV File) Custom Field value = 1|2|3|4|5|5|6
Correct:
- (CSV File) Custom Field value = 1|2|3|4|5|6