Class per line item is not populating in a sales order transaction

Written by
Junica Ann Capili
Published on
November 29, 2023 at 8:02:28 AM PST November 29, 2023 at 8:02:28 AM PSTth, November 29, 2023 at 8:02:28 AM PST

Scenario:

Classper line item is not populating in aSales Ordertransaction.

Solution:

WhenClassper line item is not populating in aSales Ordertransaction, the following are the possible reasons:
1.Classis not set in theItemrecord.
2. IfClassis set in theItemrecord, check if theClasscolumn has been recently exposed in theClassOrderform.

When theClasscolumn is not exposed on theSales Orderform upon creation of theSales Ordertransaction, even if theClasscolumn is subsequently added, theClassper line item will not populate.

ForSales Ordersthat were created subsequent to the time where theClasscolumn in theSales Orderhas already been exposed, the lineItemwill automatically populate in theClasscolumn.