Articles written by Junica Ann Capili
Articles written by
Junica Ann Capili

Print Picking Ticket Status on Sales Order Changed from True to False

User wants to change thePrint Picking Ticket Statusunder theSystem InformationofSales Orderfrom T to F

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Delete an EFT Batch from Electronic Bank Payments

User needs to delete the EFT Batch Payment.

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Custom Roles Added to the Employee Record Are Not Showing up on the View All Roles Link

Users cannot see custom roles that were given to them in the View My Roles page. There are multiple ways to troubleshoot the behavior such as:

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Resolve Revalue Standard Cost Error: "Invalid Item Reference key XXXX for subsidiary X"

Lists>Accounting>Revalue Standard Cost Inventory-- Result:Failed: Invalid Item Reference key XXXX for subsidiary X

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CSV Import > Sales Order > Error: Invalid item reference key XXX for subsidiary XXX

During an update of a transaction via CSV import, the error"Invalid item reference key XXX for subsidiary XXX"is encountered.

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FulfillOrderNotice:numberbins(xx)nottoitem(xx)

When user tries to fulfill a Sales Order, a notice pops up with a message,"The number of bins entered (xx) is not equal to the item quantity (xx)."

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Edit Button Missing at the Bill Payment Batch of the Electronic Payments

User cannot Recreate nor Reprocess the Payment Batch as Edit button is missing at the Bill Payment Batch page.

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CSV Import on Inventory Adjustment Throws an Error: "You cannot create an inventory detail for this item"

When importing a CSV File to create or update anInventory Adjustmentrecord, an error: "You cannot create an inventory detail for this item" can be encountered when the item you are importing is not aSerial/Lot Numbered Itemor does not use bins.

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Quantity-based Price Levels and Other Related Pricing Schedule fields are Not Available in Service Items for Sale and Resale

Quantity-based Price Levels and Other Related Pricing Schedule fields are not available in Service Items for Sale and Resale items.

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Quantity-Based Price Levels Do Not Appear on Service for Sale or Resale Item Records

Quantity-based Price Levels, found under the Sales/Pricing tab of an item record, allow users to set different prices per quantity sold. Sometimes, these quantity brackets do not appear on Service for Sale or Resale item records.

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Access Saved Reports Results to Report Execution Error

Scenario:

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Resolve Error: "Invalid item reference key xxxx" in CSV Import of Inventory Adjustment

User received an error message on the CSV file forInvalid item reference key XXXXafter following the usual process of importing transactions such as Inventory Adjustment.

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Store Value of Summary Search Result

Custom fields that has values Set by aSummary Saved Searchare not stored in the database. This is because theStore Valueoption of the custom field is set to uncheck to allow the field to update its displayed value based on a Saved Search dynamically.

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Delete Bill Payment Batch With No Associated Transactions - No Records to Show

There is an existingBill Payment Batchfound inPayments > Payment Processing > Payment Batch List>Opensubtab. Upon viewing theBill Payment Batch, there are no transactions associated. TheBill Payment Batchcannot be submitted since there are no line items.

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Add Amount Due (Foreign Currency) into Open Bills Report

In this article you can find alternate solution forEnhancement 121606. Currently, the Amount Due (Foreign Currency) for A/P Reports including the Open Bills Report is not available.

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Show Net Amount on Advanced PDF Template if Mark Up is Applied

Show the Net Amount in the Advanced PDF/HTML Template if Mark Up is applied.

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Display Total Discount Field Using Advanced PDF if Amount Is Greater Than Zero

On the Advanced PDF/HTML templates of transaction records, the total discount amount is displayed using the variablerecord.discounttotal, but there are instances where the transactions do not have any discounts.

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Transactions and Amounts shown in the Income Statement Report Under No Class Column

When the Income Statement report is generated and the Column Footer Filter is Set to Class, Amounts show up in the -No Class- Column.

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Create a Single Purchase Order from Multiple Order Requisitions

A user needs to create a single Purchase Order from multiple Order Requisitions

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Update Item Record to Add Price Level via CSV Import

User tried to update theItem Price Levelin theItem Recordvia CSV Import. The result shows that the import was successful but the Item Record was not updated.

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