Delete Bill Payment Batch With No Associated Transactions - No Records to Show

Written by
Junica Ann Capili
Published on
January 2, 2024 at 11:24:55 PM PST January 2, 2024 at 11:24:55 PM PSTnd, January 2, 2024 at 11:24:55 PM PST

Scenario:

There is an existingBill Payment Batchfound inPayments > Payment Processing > Payment Batch List>Opensubtab. Upon viewing theBill Payment Batch, there are no transactions associated. TheBill Payment Batchcannot be submitted since there are no line items.

Solution:

  1. Navigate toHome>Set Preferences>Analyticstab >SHOW LIST WHEN ONLY ONE RESULT= True (in case only 1 Batch is available)
  2. Go toPayments>Payment Processing>Bill Payment Batches
  3. ClickEdit this Search
  4. InCriteriatab, editBatch Status Filter= is any of Pending Approval, Open
  5. SetSearch Title
  6. ClickSave As
  7. In theBill Payment Batches: Resultspage, turn onInline Edit(EDIT radio button)
  8. ForBatchthat you need to delete, hover overNewcolumn until gear icon appears
  9. ClickDelete Record
  10. If the pop up "This record cannot be deleted because it hasdependent records." shows, open "dependent records" link in a separate tab
  11. EditDependent Records >Actions>Delete
  12. Refresh Bill Payment Batches page
  13. Re-perform steps 8 & 9