Delete Bill Payment Batch With No Associated Transactions - No Records to Show
Published on
January 2, 2024 at 11:24:55 PM PST January 2, 2024 at 11:24:55 PM PSTnd, January 2, 2024 at 11:24:55 PM PST
Scenario:
There is an existingBill Payment Batchfound inPayments > Payment Processing > Payment Batch List>Opensubtab. Upon viewing theBill Payment Batch, there are no transactions associated. TheBill Payment Batchcannot be submitted since there are no line items.
Solution:
- Navigate toHome>Set Preferences>Analyticstab >SHOW LIST WHEN ONLY ONE RESULT= True (in case only 1 Batch is available)
- Go toPayments>Payment Processing>Bill Payment Batches
- ClickEdit this Search
- InCriteriatab, editBatch Status Filter= is any of Pending Approval, Open
- SetSearch Title
- ClickSave As
- In theBill Payment Batches: Resultspage, turn onInline Edit(EDIT radio button)
- ForBatchthat you need to delete, hover overNewcolumn until gear icon appears
- ClickDelete Record
- If the pop up "This record cannot be deleted because it hasdependent records." shows, open "dependent records" link in a separate tab
- EditDependent Records >Actions>Delete
- Refresh Bill Payment Batches page
- Re-perform steps 8 & 9