Unable to Set the Reminder Type and Reminder Time on New Event When All Day Checkbox Is Checked
Published on
January 29, 2024 at 12:08:34 AM PST January 29, 2024 at 12:08:34 AM PSTth, January 29, 2024 at 12:08:34 AM PST
Scenario
User needs to set the reminder type and reminder time on New Event when All Day checkbox is marked.
Solution
- Edit Event
- Navigate to Activities > Scheduling > Events
- All Day: Enter Checkmark
Note: Reminder Type and Reminder Type are greyed out - Navigate to Activities > Scheduling > Events
- Click Edit Event
- Reminder Type: Select Type
- Reminder Time: Enter Time
Note: Changing the Reminder Type and Reminder Time is now available for Editing even with All Day checkbox is marked. - Click Save
- Set User Preferences
- Navigate to Home > Set Preferences
- Click Activities tab
- Reminder Type: Select Type
- Reminder Time: Enter Time
- Click Save
- Navigate to Activities > Scheduling > Events > New
- Reminder Type: Select Type
- Reminder Time: Enter Time
Note: Changing the Reminder Type and Reminder Time is now available for Editing even with All Day checkbox is marked. - Click Save
Note: In Option of setting the Set Preferences, the preferences set do not apply to any other NetSuite users. Changes made are specific to the NetSuite role.