Jcurve Support Articles / Users & Roles

Update Security Questions Link

Written by
Junica Ann Capili
Published on
November 13, 2023 at 5:42:33 AM PST November 13, 2023 at 5:42:33 AM PSTth, November 13, 2023 at 5:42:33 AM PST

The first time you log in to NetSuite, you are prompted to set up three security questions that are used to verify your identity. You have the option of changing these questions and answers.

To change security questions and answers:

  1. Find theSettingsportlet on the Home page.

    Tip: TheSettingsportlet can appear anywhere on a customized Home page (or dashboard). By default, it is located on the left side, and you might need to scroll down to see it.

  2. ClickUpdate Security Questions.

  3. Enter your current NetSuite password.

  4. In theQuestion 1,Question 2andQuestion 3fields, select questions for which you can remember the answers.

  5. In theAnswer 1,Answer 2, andAnswer 3fields, enter the answers to each question you selected. You must answer all three questions.

    • Each answer must be unique.

    • Each answer must be at least three characters long.

    • You cannot use your email address or password as an answer.

    • Answers are not case-sensitive.

    • Answers are masked (hidden) by default. Clear theHide Answersbox to see the characters without the mask.

  6. ClickSave.

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#Forgot Answers to Security Questions
Jcurve Support Articles / Users & Roles