Scenario

A Custom Transaction Body Field was added as a custom element on a Basic PDF Template for Invoice. However, when user tried to print the Invoice, the field's value shows blank. To resolve this, the Sale checkbox must be checked in the Applies To tab of the said field.

Solution

1. Navigate to Customization > Lists, Records,& Fields > TransactionBody Fields
2. Click Preferred Custom Transaction BodyField
3. Click Applies To
4. Sale: Enter Checkmark
5. Click Save