Error: "Invalid custrecord_propdisposalitem reference key xx" During Asset Proposal

Written by
Milkie Fernandez
Published on
January 31, 2024 at 9:20:24 AM PST January 31, 2024 at 9:20:24 AM PSTst, January 31, 2024 at 9:20:24 AM PST
Scenario

User is processing an Asset Proposal when an error message of INVALID_KEY_OR_REF Details: Invalid custrecord_propdisposalitem reference key xxis encountered.

Solution
  1. Navigate toLists>Accounting>Items

  2. Mark theShow Inactivescheckbox

  3. Locate theInternal IDof theItem

  4. Unmark theInactivecheckbox
  5. ClickSave