Articles written by Milkie Fernandez
Articles written by
Milkie Fernandez

Cannot Log into NetSuite for Mobile

If you cannot log in, it could be due to any of the following:

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Adding Mobile Device Access Permission to Users

You can add the Mobile Device Access permission to individual users.

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Adding Mobile Device Access Permission to Roles

You can add the Mobile Device Access permission to roles that require access to the app.

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Mobile Device Access Permission

Administrators can control who has mobile access to their NetSuite accounts by enabling or disabling the Mobile Device Access permission for each role. This enables administrators to control mobile access on a role-by-role basis.

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NetSuite for Mobile Overview

NetSuite for Mobile enables you to keep track of time, expenses, and key business metrics when on the move. The app works offline, making it possible to continue working without a connection (for example, on a plane) and upload to NetSuite later.

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Scheduled Saved Search of Inactive Employee Not Sending Email

A scheduled saved search is not sending emails.

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Create a Report That Shows Breakdown of Landed Cost for an Item

User need a report that shows computation of the landed cost added to an item through Item Receipt Transaction to help better understand the breakdown of costs of inventory and a summary of landed costs. However, this report is currently not available and logged under Enhancement 138943.

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Case Emails Are Not Received on Outlook but Recorded on the Case Messages

Emails on the cases are not received on Assigned To employee's Outlook application but inside the case record, the emails are recorded on the Messages sublist.

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Error: "Invalid custrecord_propdisposalitem reference key xx" During Asset Proposal

User is processing an Asset Proposal when an error message of INVALID_KEY_OR_REF Details: Invalid custrecord_propdisposalitem reference key xxis encountered.

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Gift Certificate not available in sales order

Gift Certificate not available in Sales Order.

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Purchase Order Record Getting Stuck in Pending Approval Status using SuiteApprovals

A Purchase Order record enters the SuiteApprovals workflow. After clicking Approve button by final approved, Approval Status is not changed from Pending Approval to Approved but under Approval History tab, status is Approved. Root Cause is a concurrency issues (i.e., concurrent approval actions) and intermittent issues in the script which updates the transaction records' Approval Status field.

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Saved Search to pull up Bill Credits with Unapplied Amount

User wants to create a saved search that shows Bill Credits that have an unapplied amount.

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Journal Entries not Available in the Customer Profitability Report

The user creates a Customer Profitability Report by going to Reports > Customers/Receivables > Customer Profitability. However, journal entries are not available on the report.

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Create Saved Search to Show Items Which are Not Component/Member of Any Assembly

Saved Search to show Items Which Are Not Component/Member of Any Assembly.

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Resolve Error: "INVALID_FLD_VALUE: You have entered an Invalid Field Value XX for the following field: custrecord_assetregister_src_asset"

Scenario

This error is encountered when there are Assets that have components and one of these components is set to inactive.

Solution

Create a saved search to look for all the inactive Assets:
  1. Go toList>Search>Saved Searches>New
  2. ClickFAM Asset
  3. Search Title: Input title of your search
  4. Standard Tab>Filter> Search forInactive :clickYes,clickSet
  5. Results Tab: Make sure to check thatComponent Ofis added
  6. ClickSave & Run

Once you have identified all inactive assets, manually check which are part of a component using the Component of column.

In order to get rid of the error, you can inactivate the related component record, or you will have to activate the existing inactive component FAM record before running the report.

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Add Permission to CSV Import Bin Records

A custom role is unable to perform a CSV Import for bins. When navigating to the Import CSV File page, the selection for Import Type : Supply Chain andRecord Type : Bin is not available.

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Change the from Email Address When Sending out Customer Statements

User wants to edit the From Email Address when sending Customer Statements.Enhancement96513is logged, to be able to create and select multiple email addresses for outgoing emails to customers.

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Modify the Opportunity Status Dropdown List

User wants to add a New Opportunity Status available on the Dropdown.

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Error When Accessing Saved Search Using Custom Role

A Custom Role views aSaved Searchbut is receiving a notice: "You cannot perform this search because you do not have permission to access employee data. For more information, contact your system administrator."

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Show Due Date Field on Vendor Bill Saved Search

The steps below is to create a Custom Date Field that will capture the value of the StandardDue DateField which can then be added on theTransaction(Vendor Bill)Saved Search.

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