No Items Showed on Create Inventory Count Page

Written by
Milkie Fernandez
Published on
August 31, 2023 at 9:56:42 AM PDT August 31, 2023 at 9:56:42 AM PDTst, August 31, 2023 at 9:56:42 AM PDT

Scenario

A user found no items shown on the Create Inventory Count page. This is due to the last inventory count date can no longer be used or set even when the inventory count created on that day has already been deleted. For example, when an item has the last inventory count date set to 12/31/2020, the next inventory count date is 1/30/2021, and the inventory count interval is 30. On the inventory count page, the count start date should be 1/30/2021 but not 12/31/2020.

This holds true even if the previous inventory count made on 12/31/2020 has already been deleted. This last inventory count date is not editable because this is based on the inventory count generated from the create inventory count page. Itis also not advisable to delete an inventory count as there may be inventory adjustments related to it.

Solution

Recreate deleted Inventory Count record.
  1. Navigate toTransactions>Inventory> EnterInventory Count
  2. Populate required fields with preferred values
  3. Itemstab
  4. SelectItemfrom the drop-down list
  5. ClickSave
Note:Inventory Adjustments might be created by the deleted Inventory Count due to differences between Count Quantity and Snapshot Quantity.Moving forward, the Create Inventory Count page may be used on succeeding Inventory Counts.