Real Time Shipping Incorrect on the Web Store
Published on
September 28, 2023 at 11:28:20 PM PDT September 28, 2023 at 11:28:20 PM PDTth, September 28, 2023 at 11:28:20 PM PDT
Scenario
The real-time shipping rate calculated on the NetSuite UI is different from the rates displayed on the web store.
Solution
1. Navigate to Setup > Company > Subsidiaries
2. Edit the subsidiary used for the web store
3. Ensure that the Shipping Address is set correctly according to the shipping address on the shipping carrier on Setup > Accounting > Shipping