eCommerce

Add a Favicon to a Site Builder Webstore

A favicon (short for favorite icon), also known as a shortcut icon, website icon, tab icon, URL icon, or bookmark icon. Simply, favicons are the small, square icons that frequently are associated with websites. Favicons appear in many places, including browser toolbars, bookmarks, tabs, and address bars.

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Invalid Promotion Coupon Code for Discount in Webstore

Promotion Coupon code is not working in Webstore.

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Keep Google Rankings After Webstore Domain Change

Google has a Change of Address Tool which can be used to inform Google about a new URL change. They will update their index in order to reflect the new domain. Changes will stay in effect for 180 days, by which time Google will have crawled and indexed the pages at the new URL.

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Resolve Item Options not Displaying in Webstore

Scenario

When the customer is trying to view the item from the webstore, item options are clickable but cannot be seen visually on screen. This error is caused by incorrectly setting the cart option ID from the website configuration.

Solution

  1. Navigate to Commerce > Websites > Configuration
  2. Select Website & Domain
  3. Click Configure
  4. Navigate to Advanced > Item Options
  5. Scroll down to Item options and custom transaction column fields
  6. Add new row and input details
    • CART OPTION ID: custcol13
    • COLOR PALETTE: default
    • LABEL: Color
    • URL PARAMETER NAME: Color
    • SORT INDEX: 10
    • SELECTOR_TEMPLATE: product_views_option_color.tpl
    • FACET CELL TEMPLATE: product_views_option_facets_color.tpl
    • SELECTED TEMPLATE: transaction_line_views_selected_option_color.tpl
  7. Click Add
  8. Click Save

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Display Region Portlet on Site Builder Webstore

When using a NetSuite One World account with multiple subsidiaries, user can able to select a region to which version of the site to view. The Region portlet is automatically shown in the web store if two or more Subsidiary is set to online.

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Real Time Shipping Incorrect on the Web Store

The real-time shipping rate calculated on the NetSuite UI is different from the rates displayed on the web store.

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Add a Link in the My Account Page of the Web Store

Add an external link/s tab to a SiteBuilder website using Website tags

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Resolve Unable to Login in WebStore

Some shoppers are unable to log in successfully and stay on the Returning Customer page when logging into the Web Store. If the issue persists after shoppers are able to try logging in on other devices and have tried clearing the browser's cache, try editing the customer record in the NetSuite user interface.

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Webstore Customer Registration Confirmation Email

You can set preferences for registration confirmation email messages on the Other Emails subtab of the Web Site Setup page

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Things to Check if Item is not Showing on the Web Store

Items are not showing on the web store.

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Restricting Ship To Countries in Your Commerce Web Store

If you only provide domestic shipping or cannot ship to certain countries, you can designate which countries you want customers to be able to select in your Commerce web store.

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Align the Webstore Pages to Center

By default, the page width is set to percentage and the page alignment field is disabled.

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Add a Placeholder Text Inside the Password Field in the Login Page of Web Store

When trying to log in on a SiteBuilder Webstore, the password field can be modified to show a placeholder text.

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Remove Breadcrumbs on Specific Pages in the Web Store with JavaScript

Breadcrumbs are displayed dynamically in the Web Store using a NetSuite tag. Some NetSuite users prefer to hide these on specific pages in the Web Store.

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Display All Shipping Items on Webstore Checkout

Using UPS, if some Shipping Items are not listed on web store checkout and those missing items when selected and calculated on a sales order prompt "Could not calculate the cost for the selected Real-time rate. UPS did not return any rates for the specified origin and destination addresses"

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Add Background Color Selection on Site Builder WebStore

The background color selection allows a shopper the ability to control the website background color for an enhanced shopping experience. When a shopper hovers their mouse over a certain color option, the website background color will reflect the selected color

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Resize Web Store Tabs

Resize the Web Store's tab for customization purposes

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Wrap Links and Names Inside a Navigation Portlet of a SiteBuilder Webstore

Some developers in Site Builder might observe that the navigational portlet is wrapped and showing multiple lines when the name of a tab or category is quite long.

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Avoid Item Reference mismatch in a WSDK Site for SiteBuilder

There are times where developers misplace the code for an item to be placed in a WSDK site, this leads to issues like item mismatch when shoppers try to add an item to the cart.

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Site Builder > Remove the Payment Method Section in the Review and Submit Page

Users can remove or hide the Payment Method section in the Review and Submit page of a NetSuite classic web store when desired.

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