Scenario

Using the Basic Search option does not work in the Production Account if the Bundle created is from the Sandbox Account. As mentioned in the Field Help, Private/Restricted Bundles should be accessible to the accounts where users have an Administrator Role. Using the Advanced Search option can show the Bundle.

Solution

1. Get the Sandbox Account ID
   1. Log in to the Sandbox Account
      Note: Administrator Role must be used.
   2. Navigate to Setup > Company > Company Information
   3. Take note of the value of the Account ID field
2. Search for the Bundle in Production
   1. Navigate to Customization > SuiteBundler > Search & Install Bundles
   2. Click Advanced
   3. Location: Select Sandbox Account
   4. Account ID: Enter the Sandbox Account ID obtained in Step 1
      Example: 13245_SB1
   5. Keywords: Enter Bundle ID or Bundle Name
      Note: To view a complete list of bundles available in the Sandbox Account, leave the field blank.
   6. Click Search