Account Shows the Parent Account Even Though Only Show Last Subaccount Preference Is Enabled

Written by
Marsha Andres
Published on
December 27, 2023 at 9:58:18 PM PST December 27, 2023 at 9:58:18 PM PSTth, December 27, 2023 at 9:58:18 PM PST

Scenario

The Account field in the transaction shows the parent account even though the Only Show Last Subaccount preference is enabled.


Solution

The Only Show Last Subaccount preference only works in dropdown lists.

When records are displayed in popup lists instead of dropdown lists, subaccount names always include the parent name.