Solution

To import Vendor or Customer Name with special characters, do the following;

1. Prepare the CSV file. Save the file as CSV UTF-8(Comma Delimited)
2. Import the file
3. Navigate to Setup > Import/Export > Import CSV Records
   1. On Scan & Upload CSV File subpage, populate the following;
      • Import Type:Relationship
      • Record Type:Vendors
      • Character Encoding:Unicode (UTF-8)
      • CSV Column Delimiter:Comma
   2. Click Select button to select the file, then click Next
   3. On Import Options subpage, populate the appropriate Data Handling and click Next
   4. On Field Mapping subpage, map the fields appropriately
   5. Click Save & Run