Articles tagged #MESSAGES
Articles tagged
#MESSAGES

Remove Internal Messages from Customer Notification Update on Cases

The user wants to exclude internal messages from the email notification sent to customers when a case is updated.

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Unable to Update Existing Email Template

User is attempting to update an existing template directly from a sales transaction however when clicking on the Merge & Send button, an error occurs.

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Viewing List of Subscription Messages Sent to a Recipient

You should avoid sending recipients multiple, repetitive subscription invitation and confirmation messages. You should verify how many of these messages were previously sent before you send another message.

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