Articles tagged #AUTHOR
Articles tagged
#AUTHOR
Vendor and Customer Return Authorization Defaults to Closed Status after Creation
AVendorandCustomer Return Authorizationdefaults toClosedstatus immediately after creation when underExpenses & Itemstab >Itemssubtab >Quantityof the Item is0, or if there are multiple items, all Items' quantity is0.
Item Receipt created from Return Authorization does not have GL Impact
Item Receiptcreated fromReturn Authorization(stand alone) does not post GL Impact ifOverride Rate field (item level) is blank. This will also be the case if the Item Receipt is created from a Return Authorization that is created from a Sales Order, wherein the related Item Fulfillment does not have GL Impact. This is because Item Receipt only posts amount to reverse the effect of the Item Fulfillment.
Reopen a Closed Customer Return Authorization
User re-opens a Customer Return Authorization that was accidentally set to Closed status.
Workflow > Approve > Error: "Author Internal ID or Email Must Match an Employee"
Scenario
User has a business process that if the request is less than amount, the request will not require an approver. As part of a business process workflow, the user is not setting the Next Approver field for this scenario.On the Workflow, the sender of the email must be the Next Approver. If the next approver is blank, an error will be encountered.However, if we set a condition on the Send Email action using Next Approver is not Empty, the workflow will always treat this condition as true since the Next Approver has a space for its default value.
Solution
- Navigate toCustomization>Workflow>Workflows
- ClickEditbeside the Workflow to modify
- Locate theStatecontaining the Send Email Action
- Double-clicktheState
- ClickSend Email Action
- Condition:
- ClickOpenbeside the Condition field
- Workflow Condition:
- Field: SelectNext Approver
- Compare Type: Selectnot empty
- ClickSave
- ClickSave
- ClickDone