Articles tagged #LOG
Articles tagged
#LOG

Customizing Login and Logout Behavior

Customizing the user experience during login and logout in NetSuite is possible with various options.

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Types of Login Pages for Your NetSuite Account

There are two different types of login pages for access to the NetSuite UI.

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Cannot Log into NetSuite for Mobile

If you cannot log in, it could be due to any of the following:

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Custom Roles Added to the Employee Record Are Not Showing up on the View All Roles Link

Users cannot see custom roles that were given to them in the View My Roles page. There are multiple ways to troubleshoot the behavior such as:

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Show User Who Logged in Using at Least 2 Different IP Addresses in a Day Via Login Audit Trail

Scenario

User wants to have a saved search where they can see who logged in using at least two different IP addresses in a day.

Solution

  1. Navigate toLists>Search>Saved Searches>New
  2. New Saved Search:SelectLogin Audit Trail
  3. Search Title:EnterTitle
  4. Criteria:ClickSummary
    • Summary Type:SelectCount
    • Field:SelectIP Address
      • IP Address:SelectGreater Than
      • Value:Enter1
      • ClickSet
  5. ClickAdd
  6. ClickStandard
  7. Filter:SelectDate
    • Date:Selectwithin Today
  8. ClickSet
  9. ClickResults
  10. Field:SelectFormula (Date)
    • Formula:EnterTO_DATE({date})
  11. ClickAdd
  12. ClickSave & Run

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User Cannot Log in to Sandbox After Refresh

A request for a Sandbox account refresh was made, but after the activation of the new copy, some users are unable to access the Sandbox account.

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Show the Last Log in Details of All Active Employees in a Saved Search

User needs to identify what are the roles assigned to their employees which are active and non-actively used.

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To add the My Login Audit portlet to your dashboard:

ClickPersonalizein the upper right corner of your dashboard or usePersonalize Dashboardin theSettingsportlet.

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Add a Favicon to a Site Builder Webstore

A favicon (short for favorite icon), also known as a shortcut icon, website icon, tab icon, URL icon, or bookmark icon. Simply, favicons are the small, square icons that frequently are associated with websites. Favicons appear in many places, including browser toolbars, bookmarks, tabs, and address bars.

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Resolve Unable to Login in WebStore

Some shoppers are unable to log in successfully and stay on the Returning Customer page when logging into the Web Store. If the issue persists after shoppers are able to try logging in on other devices and have tried clearing the browser's cache, try editing the customer record in the NetSuite user interface.

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Webstore Customer Registration Confirmation Email

You can set preferences for registration confirmation email messages on the Other Emails subtab of the Web Site Setup page

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EFT Payment Notification Displaying Huge Company Logo within the Email Body

The company logo is not rendering correctly specifically when the EFT Payment Notification is being sent as body of the email. The company logo thoughis being displayed at acceptable size if the EFT Payment Notification is being sent as an attachment.

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Add a Placeholder Text Inside the Password Field in the Login Page of Web Store

When trying to log in on a SiteBuilder Webstore, the password field can be modified to show a placeholder text.

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Reviewing the Email Approval Log

Approver gatekeeper can use the log to manage, review, and control the implementation of all approver replies received through email approval log rules.

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Saved Search > Show Changes to Roles and Permissions

A user wants to create a saved search that displays any changes made to Roles or Permissions.

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Track Logouts of Users

User can track what time an employee logs in to Netsuite but would like to know how to track employees' log off time.

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Understand Item Commitment Transaction Ordering Preference

User needs to know how the Item Commitment Transaction Ordering works.

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Resolve Password Reset Email Not Sent to Customers in SiteBuilder

When a customer tries to reset their password in the web store, there may be times that they won't be able to receive an email for the password reset.

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