Articles tagged #INVOICE
Articles tagged
#INVOICE

Remove Adobe Hyperlink on Invoice Email Template Footer

When utilizing a Default Email Template within an Invoice Transaction Form, an Adobe Hyperlink in the footer of the email body is intentionally included. However, some mail filters may block emails containing hyperlinks, leading to potential deliverability issues. This guide outlines steps to remove the hyperlink and enhance email deliverability.

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Transaction Saved Search to List Files Attached to Invoice Records

Create a transaction saved search to list files attached to Invoice records.

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Next Bill/Bill Remaining Button Not Showing on Sales Order

Scenario

Customer is trying to create an Invoice from a Sales Order related to a Time and Materials Billing Project. Actual time entered against the project is approved. However, on the Sales Order record, the Next Bill Button is missing. It is also noted that the sales order line item quantity is less than the quantity invoiced.

Solution

1. Open the Sales Order Record
2. ClickEdit
3. Click onRefresh Items from Project
4. ClickSave

After the record loads, the Next Bill button should now appear on the Sales Order

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Show Net Amount on Advanced PDF Template if Mark Up is Applied

Show the Net Amount in the Advanced PDF/HTML Template if Mark Up is applied.

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Display Total Discount Field Using Advanced PDF if Amount Is Greater Than Zero

On the Advanced PDF/HTML templates of transaction records, the total discount amount is displayed using the variablerecord.discounttotal, but there are instances where the transactions do not have any discounts.

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Use Income Accounts on Multi-Currency Transactions

Currencyfield is grayed-out when creating anIncome type Account(Lists > Accounting > Accounts > New). On existing Income type Accounts, Currency field is not displayed.

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Advanced PDF/HTML Template > Print Out Displaying Previous Customer Name

The user has updated the name of a customer who has invoices in the account. This change automatically updated the name from the NetSuite Invoice Record but when they try to print the PDF, both Bill To and Ship To are still showing the old customer's name.

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Write off Remaining Amount of Invoice Using Credit Memo

User wants to write off remaining amount of Invoice. This can be done by using Credit Memos. However, ensure that the Invoice being written off do not contain Inventory Items because this will have an effect on the Cost of Goods Sold account.

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Transaction Saved Search to Show Item Pricing per Customer

The user is utilizing Multi-currency and would like to show the Transaction Foreign Item Rate and not the Base Currency Item Rate. They need to have a Transaction Saved Search that would show the Item Pricing Level, Item, Amount per customer.

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Saved Search to Show Fulfillment /Invoice Dates of Sales Orders in a Date Range

Create Saved Search to display the Fulfillment and Invoice applied to a Sales Order within a specific Date Range

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Sales Order Saved Search to Display Related Invoice, Item Fulfillments, Purchase Orders, and Bills

User requires a Sales Order Saved Search to show related Invoices, Item Fulfillments, Purchase Orders and Bills on each column.

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Return all Invoices of Sub-Customers based on its Parent Customer in Print Checks and Forms > Invoices

User needs to pull all invoices for a customer and its sub customer, however theCustomerfilter is not available in aOne World Account.

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How To Handle Returned Customer Check with related Deposit

Scenario

A Check is returned due to insufficient funds. The check is related to a Deposit. User does not want to unapply the Deposit on the Payment record nor delete the Payment record.

Solution

1. Unapply thePaymentfrom theInvoice
  • Payment:ClickEdit
  • Go to theApplytab >Applied Tosubtab
  • Invoice: RemoveCheckmark
  • ClickSave
  • Open theInvoiceand note that theStatusof the Invoice should beOpen

2. Create aCustomer Refund
  • Navigate toTransactions>Customers>Issue Customer Refund
  • Customer Name: EnterName
  • Go to theApplytab >Creditssubtab
  • Apply: EnterCheckmarkfor thePaymentthat was unapplied on Step 2
  • Go to theRefund Methodtab
  • Refund Method: Select aPayment Method
  • ClickSave

Note:Below are the transactions that and a sample of what the G/L Impact would look like:1.Invoice> Debit: A/R > Credit: Revenue2.Payment> Debit: Undeposited Fund > Credit: A/R3.Deposit> Debit: Cash > Credit: Undeposited Fund4.Customer Refund> Debit: A/R > Credit: Cash

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Using Terms of Payment

After you have created a term record, you can select that term on invoices and customer records to set payment terms. When you select a term on a customer's record, that term defaults on bills to the customer. You can also set terms on each invoice individually.

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Mass Update > Invoice Notification > Change the FROM Email Address

User needs to change the FROM Email Address of the Invoices they are sending via Mass Update.

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Issue a Credit Memo Linked to an Invoice Without Impact to Inventory

The user would like to issue a Credit Memo for an Invoice and only affect the Amount not the Inventory. This is currently filed under Enhancement #81003.

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Write off Bad Debt Through Accept Customer Payments

User is interested in writing Off Bad Debt through Accept Customer Payments page.

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Apply Credit Memo of One Customer Against Invoice of Another Customer Which Represents One Customer Entity

To apply the Credit Memo associated with Customer A against the open Invoice associated with Customer B, use an additional Journal Entry as it cannot be matched directly.

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Project is Not Showing on Project Profitability Report

Active Projectis not showing on theProject Profitability Report.

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Fully billed Sales Order has Status of Pending Billing with no Next Bill or Bill Remaining button

Sales OrderhasPending Billingstatus but has noBill/Next Bill/ Bill Remainingbutton. Also, when closing theSales Order, itsStatuswill still remain asPending Billing.

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