Articles tagged #EMPLOYEE
Articles tagged
#EMPLOYEE

Missing Price Field in Generic Resource Page

Scenario
When accessing the Generic Resource page to create a new Generic Resource or view an existing record, the Price field is missing.
Solution
  1. Enable the Per-Employee Billing Rates Feature by navigating toSetup>Company>Enable Features
  2. ClickEmployeestab
  3. Time & Expenses:
    • check the Per-Employee Billing Rates box
  4. ClickSave

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Custom Roles Added to the Employee Record Are Not Showing up on the View All Roles Link

Users cannot see custom roles that were given to them in the View My Roles page. There are multiple ways to troubleshoot the behavior such as:

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Assigning a Supervisor to an Employee

In NetSuite, supervisors can approve the following for their supervised employees:

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Adding an Employee

Employee records enable you to maintain information about your employees including contact details, payroll, human resources data, and access permissions.

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Restrict Custom Role to Specific Custom Record Page Only

Userwants to restrict aRolefrom accessing other pages apart from a specificCustom Recordpage.

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Purchase Requests

A purchase request is a transaction that records a purchase that needs to be made. The request details the item needed and the anticipated price of the item. When the purchase request needs to become a purchase, the request must be converted into a purchase order.

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Show the Last Log in Details of All Active Employees in a Saved Search

User needs to identify what are the roles assigned to their employees which are active and non-actively used.

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Approval Information Subtab on the Human Resource Tab Is Missing on SuiteApprovals

After installing theSuiteApprovalsBundle on an account, upon moving to the step where it is needed to set upEmployee Approval Information,theApproval Informationsubtab on theHuman Resourcetab is missing.

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Remove an Employee from the Sales Rep Field > Unable to Locate the Employee Record

The user wants to remove one of the employees listed on the standard Sales Rep field in entity/transaction records. However, when the user navigates to the Lists > Employees > Employees, the employee is not listed. The employee may have a generic name such as "Pre-Sales, Sales - Professional Services, Accounts, Marketing Team", etc.

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Salary Sacrificing Super

The Superannuation is deducted against the Base Salary amount of the employee after the Salary Sacrifice is deducted. The customer wants the Superannuation to be deducted against the Base Salary amount before the Salary Sacrifice.

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Missing Billing Operation Schedules

When navigating to Transactions > Billing > Schedule Billing Operations > List, some of the Billing Operation Schedules are missing.

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Display Employees Permissions

Create a Saved Search that will display all the permissions assigned to an Employee.

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Resolve Error: "Invalid payrollitem reference key xx for employee xx" on Track Time CSV import

A user imports Time Entry using CSV import and encountered the error: "Invalid payrollitem reference key xx for employee xx"

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Resolve Error: INVALID_KEY_OR_REF: Invalid custrecord_propcaretaker reference key XXX in Asset Creation

Customer is creating assets from asset proposal and encountered an Error: "INVALID_KEY_OR_REF: Invalid custrecord_propcaretaker reference key XXX."

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User Receives an Error "Only the user can change this password, as this user has access to more than one NetSuite account" when Giving Access to New Employee

User adds new Employee to Give Access and Default Password marked to be Required for Password Change on Next Login and received the following error:

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Marking Employees as Support Reps

To include employees in Assigned To fields on case records, you must check the Support Rep box on the employee record for each rep.

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Process Expense Report for Employees Assigned in a Different Subsidiary with Different Currency

There are employees who need to process Expense Reports for a subsidiary to be paid in a different currency but they are currently assigned to a subsidiary which is in USD.The ability to assign employees to multiple subsidiaries is still a system limitation and is filed under enhancement: 150756.

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Workflow > Approve > Error: "Author Internal ID or Email Must Match an Employee"

Scenario

User has a business process that if the request is less than amount, the request will not require an approver. As part of a business process workflow, the user is not setting the Next Approver field for this scenario.On the Workflow, the sender of the email must be the Next Approver. If the next approver is blank, an error will be encountered.However, if we set a condition on the Send Email action using Next Approver is not Empty, the workflow will always treat this condition as true since the Next Approver has a space for its default value.

Solution

  1. Navigate toCustomization>Workflow>Workflows
  2. ClickEditbeside the Workflow to modify
  3. Locate theStatecontaining the Send Email Action
  4. Double-clicktheState
  5. ClickSend Email Action
  6. Condition:
    1. ClickOpenbeside the Condition field
    2. Workflow Condition:
      • Field: SelectNext Approver
      • Compare Type: Selectnot empty
    3. ClickSave
  7. ClickSave
  8. ClickDone

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