• ERP Support
      • Netsuite System Status
  • Quicta Support
Submit a Request
Login
  • Home
  • /
  • Jcurve Support Articles
  • /
  • All Articles

Jcurve Support Articles

Search This Hub
Back To Top
Product Areas All Articles
  • Featured Articles
  • Advanced Accounting
  • Basic Accounting
  • Business Intelligence
  • CRM
  • General
  • Getting Started
  • Manufacturing
  • Order to Cash
  • Payroll
  • Procure to Pay
  • Quicta - Booking
  • Quicta - Guides
  • Quicta - Setup & Configuration
  • Quicta - Users & Roles
  • Sales & Marketing
  • Setup & Customisation
  • Supply Chain Management
  • Users & Roles
  • eCommerce
  • All Articles
All Articles
CRM

Document Number in Email Template

User needs to display the Document Number field in the Email Template.

Read More
Supply Chain Management

Last Two Item Labels Get Truncated When Printing More Than 14 Item Labels Using Basic PDF Template

The user needs to print more than 14 item labels on their A4 paper. However, when attempting to print the labels, the last two on the first page get truncated.

Read More
Procure to Pay

Bulk Approving Vendor Bills With Standard Vendor Bill Approval

After you enter vendor bills, any bill with a status of Pending Approval or Rejected must be set to Canceled or Approved. To save time, you can run a bulk process to approve many vendor bills at one time.

Read More
Procure to Pay

Pending Approval Vendor Bills Missing in the Approve Bills Page

User cannot find the Pending Approval Vendor Bill at the Approve Bills page.

Read More
CRM

Remove Purchase Price on Items in Bulk via CSV Import

A user wants to blank out the Purchase Price field for multiple items simultaneously due to thousands of records with existing purchase prices.

Read More
Procure to Pay

Use Last Purchase Price for Item Amount in Purchase Order Creation

The user aims to have the Last Purchase Price as the Item Amount when generating Purchase Orders for their items, rather than the Purchase Price.

Read More
Order to Cash

Remove Parent-Child Relationship on Customer

When viewing the parent customer, she can see the child (subcustomer) customers under the Relationships > Subcustomers tab. The user would like to remove the relationship between the subcustomer and the parent customer record.

Read More
Users & Roles

Custom Roles Added to the Employee Record Are Not Showing up on the View All Roles Link

Users cannot see custom roles that were given to them in the View My Roles page. There are multiple ways to troubleshoot the behavior such as:

Read More
Supply Chain Management

Resolve Revalue Standard Cost Error: "Invalid Item Reference key XXXX for subsidiary X"

Lists>Accounting>Revalue Standard Cost Inventory-- Result:Failed: Invalid Item Reference key XXXX for subsidiary X

Read More
Procure to Pay

Approving Vendor Bills With Standard Vendor Bill Approval

When you use standard approvals for vendor bills, you must approve or cancel vendor bills you enter. Bill approvals can be handled on individual transactions or in bulk.

Read More
Order to Cash

Manually Convert Prospect to a Customer Without Creating Sales Order

Scenario

Read More
Procure to Pay

Vendor Bill Related Records Show Payments Have No Document Number Detail on Number Column

Scenario

Read More
Users & Roles

How to Set Up an Authenticator App for 2FA Settings

As ofMarch 1, 2023, users setting up or resetting their 2FA configurations are highly encouraged to install and use the Authenticator App option to generate verification codes.

Read More
CRM

CSV Import > Sales Order > Error: Invalid item reference key XXX for subsidiary XXX

During an update of a transaction via CSV import, the error"Invalid item reference key XXX for subsidiary XXX"is encountered.

Read More
Order to Cash

FulfillOrderNotice:numberbins(xx)nottoitem(xx)

When user tries to fulfill a Sales Order, a notice pops up with a message,"The number of bins entered (xx) is not equal to the item quantity (xx)."

Read More
CRM

Restrict Access tab on Template Categories Missing on Custom Role

When creating a new Email Template Category using an Administrator role, the user can set the record to Public under the Restrict Access subtab.

Read More
Business Intelligence

Customer Saved Search Shows Total Sales for Both Parent and Child Customers

User wants to create a Customer saved search that returns the Total Sales for both Parent and Child customers.

Read More
Procure to Pay

Reverse Vendor Bill Credits which are in a Closed Period

Scenario

Read More
CRM

Case Emails Are Not Received on Outlook but Recorded on the Case Messages

Emails on the cases are not received on Assigned To employee's Outlook application but inside the case record, the emails are recorded on the Messages sublist.

Read More
Basic Accounting

Error: "Invalid custrecord_propdisposalitem reference key xx" During Asset Proposal

User is processing an Asset Proposal when an error message of INVALID_KEY_OR_REF Details: Invalid custrecord_propdisposalitem reference key xxis encountered.

Read More
Read More Articles
  • 1
  • 2
  • 3
  • 4
  • 5
  • >
Back to Top

Stay connected

  • Quick Links

  • About
  • Products
  • Services
  • Industries
  • Insights
  • Referral
  • Privacy Policy | Terms & Conditions
  • ERP & TEMS Agreement
  • Quicta Agreement
© 2025 Jcurve Solutions
BESbswyBESbswyBESbswyBESbswyBESbswyBESbswy