Articles tagged #A
Articles tagged
#A

Quantity-Based Price Levels Do Not Appear on Service for Sale or Resale Item Records

Quantity-based Price Levels, found under the Sales/Pricing tab of an item record, allow users to set different prices per quantity sold. Sometimes, these quantity brackets do not appear on Service for Sale or Resale item records.

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Access Saved Reports Results to Report Execution Error

Scenario:

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Resolve Error: "Invalid item reference key xxxx" in CSV Import of Inventory Adjustment

User received an error message on the CSV file forInvalid item reference key XXXXafter following the usual process of importing transactions such as Inventory Adjustment.

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Transaction Saved Search > Type: Payment > Total Amount is using the Base Currency of the Parent Subsidiary > To be able to see the Amount in Foreign Currency

Payment Saved Search > Total Amount using the Base Currency of the Parent Subsidiary > To be able to see the Amount in Foreign Currency

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Why is the amount of Balance and Balance (Foreign Currency) column on Vendor Saved Search different from the amount in the Balance fields on the Vendor Record

If theSubsidiaryselected under theHome>Set Preferences>Restrict View tab>Subsidiaryfieldis the same as thePrimary Subsidiaryselected on theVendor record, the amount showing up in theBalance (Base)field on theVendor Recordis the same as theBalancecolumnon theVendor Saved Search,the amount showing up in theBalancefieldon theVendor Recordis the same as theBalance(Foreign Currency)columnon theVendor Saved Search.

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Create a Transaction Search with Foreign Currency Balance and Base Currency Balance

Users can create a transaction search that shows the Base Currency of and Foreign Currency amounts.

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Amount showing under Amount (Foreign Currency) column is not equal with multiplying Amount with Exchange Rate

When doing bank reconciliation of bank accounts, accounts with Amountshowing 0.00 have values showing on the Amount (Foreign Currency) column greater than 0.00.

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Assigning a Supervisor to an Employee

In NetSuite, supervisors can approve the following for their supervised employees:

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Adding an Employee

Employee records enable you to maintain information about your employees including contact details, payroll, human resources data, and access permissions.

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Unable to Set the Reminder Type and Reminder Time on New Event When All Day Checkbox Is Checked

User needs to set the reminder type and reminder time on New Event when All Day checkbox is marked.

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Change the Font to Times New Roman Using the Advanced PDF/HTML Template

There is a requirement to use Times New Roman when printing transactions using the Advanced PDF/HTML Template.

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Show the Internal ID and External ID of the Record in a Custom Field

The user needs to display the customer's Internal ID and External ID as fields on their customer forms.

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Cannot Find the External ID on Chart of Accounts Record

The user is unable to locate the External ID of any Chart of Account.

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Change the Default Font Format of Outgoing Case Message

The Message field in the Case record is a Rich Text Format field type. Users can change the appearance of the message in terms of Font and Font Size.

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Display Items with Negative Stock (Quantity On Hand) and Send Monthly Email Alert

The user needs to set up a report/search that gets emailed once per month which displays all of the stock negatives at that time.

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Bill Transaction Search Timing Out

Scenario

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Use External Font on Advanced PDF/HTML Template

User wants use a different Font for their Invoices since the PDF Editor cannot edit PDF files with NotoSans font. User needs to download TTF files for the font they need add to the template. For example is the Arial font. User needs Arial, Arial Bold, Arial Italic, and Arial Italic Bold TTF files.

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For Invoice Grouping Checkbox Is Greyed out on Sales Order

When a user is viewing a Sales Order, theFor Invoice Groupingcheckbox is greyed out and cannot be unchecked. TheInvoice Groupfeature is enabled in the account.

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Next Bill/Bill Remaining Button Not Showing on Sales Order

Scenario

Customer is trying to create an Invoice from a Sales Order related to a Time and Materials Billing Project. Actual time entered against the project is approved. However, on the Sales Order record, the Next Bill Button is missing. It is also noted that the sales order line item quantity is less than the quantity invoiced.

Solution

1. Open the Sales Order Record
2. ClickEdit
3. Click onRefresh Items from Project
4. ClickSave

After the record loads, the Next Bill button should now appear on the Sales Order

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Update Item Information on Sales Order Using Workflow

Scenario

When an Item record is updated (for example: pricing, description, etc.), the updated item information is not automatically reflected on Sales Orders that were already created with the item. Thus, it is needed to manually re-add the item/s for the new Item information to be shown. To avoid this, a workflow can be created which can be executed using a button whenever needed.

Solution

  1. Navigate toCustomization>Workflow>Workflows>New
  2. Basic Information:
    • Name:EnterName
      Example: Auto Update Items
    • Record Type:SelectTransactions
    • Sub Types:SelectSales Order
    • Execute as Admin:EnterCheckmark
    • Release Status:SelectReleased
  3. Initiation:SelectEvent Based
  4. Event Definition:
    • On Create:EnterCheckmark
    • On View or Update:EnterCheckmark
    • Trigger Type:Select-All-
  5. ClickSave
  6. ClickNew State
  7. ClickState 1
  8. Lower Right Corner:ClickNew Action
  9. ClickAdd Button
  10. Parameters:
    • Label:EnterLabel
      Example: Update Item
    • Save Record First:EnterCheckmark
  11. ClickSave
  12. Double-clickState 1
  13. ClickTransitions
  14. ClickNew Transition
  15. Basic Information:
    • To:SelectState 2
  16. Condition:
    • Execute on Button:SelectUpdate Item
  17. ClickSave
  18. Double-clickState 2
  19. ClickNew Sublist Action
  20. Parameters:
    • Sublist:SelectItems
  21. ClickSave
  22. ClickSublist Action Group
  23. ClickNew Action
  24. ClickSet Field Value
  25. Parameters:
    • Field:SelectItem (Line)
    • Value:SelectFrom Field
      • Record (Join):SelectCurrent Record
      • Field: SelectItem (Line)
  26. ClickSave

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