Articles tagged #A
Articles tagged
#A

Payroll > Unable to Unmark Section 72A Notice Checkbox

The user is unable to uncheck the Section 72A Notice field in a Pay Component record, even while in Edit mode.

Read More

Resolve Inability for Custom Role to Edit Purchase Orders via Inline Editing

Scenario

Custom role with Purchase Order permission, set to Edit access level, is unable to edit Purchase Orders via Inline Editing.

Solution

  1. Navigate toSetup>Users/Roles>Manage Roles
  2. Custom Role:ClickEdit
  3. General:
    • Restrict Time and Expenses:RemoveCheckmark
  4. ClickSave

Read More

Display Files Attached to Records on a Transaction Saved Search

Users need to create a Saved Search todisplaythe attached Files on transaction records on a column with a live hyperlink that allows the download of the file.

Read More

Set Default Account on Cash Refunds using Workflow

User would like tocreate a workflow that will automatically set user's preferred account when creatingCash Refunds.

Read More

Save Vendor Bill with Error: Invalid Account reference key xxx for entity xxx

There are two scenarios that could trigger the error:

Read More

Transaction > Price Level on Transaction Line Item Defaults to Custom

User needs to create sales orders wherein entering an item defaults thePrice Levelto 'Custom'.

Read More

Update Status of Closed Purchase Contract

User needs to update a Purchase Contract but it is already Closed.

Read More

Permission to Edit Vendor Bill Even When Posting Period for AP Transactions Is Locked

A non-administrator needs to edit a Vendor Bill but the posting period for their A/P Transactions is locked.

Read More

Effects of Removing Access to the Owner of Report, Saved Search and Custom Record

A user wants to know the effects when the owner's access to the Saved Searches, Reports or Custom Records has been removed.

Read More

Item Settings and Stock Levels for Multi-Locations

After you distribute existing unallocated inventory or when you enter new item records, you can configure item settings per location. On item records, you can set a preferred location, reorder point, and preferred stock level. You can also view quantities or inventory levels.

Read More

Purchase Requests

A purchase request is a transaction that records a purchase that needs to be made. The request details the item needed and the anticipated price of the item. When the purchase request needs to become a purchase, the request must be converted into a purchase order.

Read More

Round Off Custom Field to Nearest Hundredth

A user created a custom field that calculates a value to display the quotient between Quantity (standard line item field) and an Order Quantity (custom line field). However, it is rounding to infinity and they would like it to round to 2 decimal places.

Read More

Show Missing Events in Show Activity Window

User needs to show missing Events on the Customer's Show Activity Window.

Read More

Removing Credits From Deleted Vendor Payments

It is important to understand that deleting a vendor bill payment or a customer payment does not automatically unapply credits that you have applied. If you need to delete a payment that includes bills or invoices with credits applied, you must open each credit and unapply it separately.

Read More

Missing Items when Receiving Purchase Orders

When trying to receive purchase orders, some or all of the line items may not appear on the item receipt form.

Read More

User in a Custom Role Cannot Access Results on Event Saved Search Even When Event Permission is Added

When the Permission for Events is set to Full on the Custom Role, Events with Event Access of Show as Busy or Private are only visible to Administrator, Organizer of the event or Users that are listed under Attendees sublist.

Read More

CSV Import of Unapplied Customer Payment

CSV Import of Unapplied Customer Payment.

Read More

Resolve Error: "INVALID_FLD_VALUE: You have entered an Invalid Field Value XX for the following field: custrecord_assetregister_src_asset"

Scenario

This error is encountered when there are Assets that have components and one of these components is set to inactive.

Solution

Create a saved search to look for all the inactive Assets:
  1. Go toList>Search>Saved Searches>New
  2. ClickFAM Asset
  3. Search Title: Input title of your search
  4. Standard Tab>Filter> Search forInactive :clickYes,clickSet
  5. Results Tab: Make sure to check thatComponent Ofis added
  6. ClickSave & Run

Once you have identified all inactive assets, manually check which are part of a component using the Component of column.

In order to get rid of the error, you can inactivate the related component record, or you will have to activate the existing inactive component FAM record before running the report.

Read More

Change the from Email Address When Sending out Customer Statements

User wants to edit the From Email Address when sending Customer Statements.Enhancement96513is logged, to be able to create and select multiple email addresses for outgoing emails to customers.

Read More

Modify the Opportunity Status Dropdown List

User wants to add a New Opportunity Status available on the Dropdown.

Read More
Read More Articles